inquiry
DigiBox Contact
If you have questions, consultations, or need support regarding DigiBox, please feel free to contact us. Our specialist team will respond promptly.
📞 How to Contact Us
💬 WhatsApp (Recommended)
WhatsApp:(852) 5779-6914
Contacting us via WhatsApp is the fastest option. Please feel free to message us with any questions about DigiBox, order status checks, technical support, and more.
Availability: 24 hours a day, 365 days a year
Email:sales@digiboxtvstore.com
We also accept inquiries by email. For detailed questions about DigiBox products, pre-purchase consultations, or after-sales support, please contact us by email.
Response time: Usually within 24 hours
❓ Frequently Asked Topics
About the Product
- Questions about Digital Box features and specifications
- How to use the Cat TV feature
- Supported content and available programs
Orders & Shipping
- Order status inquiries
- Change of delivery address
- Tracking number inquiries
- Domestic shipping within Japan (Sagawa Express) and international shipping (UPS, FedEx)
Payments
- Questions about payment methods
- Issuing receipts
- Payment-related issues
Technical Support
- How to set up your DigiBox
- Troubleshooting connection problems
- Downloading and installing apps
- Repairs and replacements covered under warranty
🕐 Business Hours
DigiBox Customer Support is available 24 hours a day, 365 days a year. Please contact us anytime.
📍 Company Information
Store Name: DIGIBox Official Online Store
Website:digiboxtvstore.com
💡 Before You Contact Us
Please also check our FAQ page for common questions. Many issues can be resolved quickly there.
The DigiBox team is dedicated to supporting you with care!